Retail Branch Operations

New Account Opening

Complete customer identity, CIP, OFAC/BSA, ownership, product, funding, service elections, disclosures, and final review before creating the synthetic deposit account.

Back to Branch Queue

1. Customer Identity & CIP

Customer Mode

Existing Customer

CIP Status Primary ID Address Verification Occupation

2. OFAC / BSA Review

OFAC / Sanctions Status Customer Risk Rating Expected Activity

Opening control: POTENTIAL MATCH, ESCALATED FOR REVIEW, or BLOCKED / DO NOT PROCEED prevents account opening. Resolve the OFAC review first.

3. Ownership & Relationships

Primary Relationship Additional Party Needed?

After core creation: use Account Relationship Maintenance to add a Joint Owner, POA, or Authorized Signer. Each added party requires identity/OFAC review before activation.

4. Account Setup & Funding

Product

Select the deposit product that matches the synthetic customer's intended use.

Home Branch Opening Deposit Funding Method Source of Funds Account Purpose

5. Services & Account Options

Debit Card Online / Mobile Banking Statements Overdraft Preference Checks Beneficiary / POD

6. Disclosures & Final Review

Account Disclosures Funds Availability Privacy Notice Tax Certification Final Branch Review Branch Notes

What Submit Does

1Creates / selects customer

2Validates CIP and OFAC opening controls

3Creates core account

4Creates primary customer relationship

5Posts opening deposit

6Writes structured Identity / BSA profile

7Logs service elections / disclosures / branch history

8Returns the new account workspace

UAT: All customer, identity, OFAC, signature, and account data are synthetic. Opening deposits enter the same ledger/nightly flow used elsewhere in Appel Bank. New accounts do not receive pre-opening synthetic ledger history.