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APPEL BANK
Operations Lab · Enterprise Simulation
LOCAL_SYNTHETIC_LABEVP_COO
UAT Operational Workspace

ACH Work Item

ACH-EX-SIM-002 Status: NEW Owner: Unassigned ACH DEBIT ACTIVE UAT ITEM

What Happened / Why You Are Working It

Operational context
A debit ACH entry for $650.00 on account 200052 is in exception processing for FROZEN_ACCOUNT.
ACH traceSIMTRACE-000004
DirectionDEBIT
Amount$650.00
Account200052
Entry statusEXCEPTION
Duplicate flagFalse
Invalid account flagFalse
Due2026-09-08 10:00:00
Why this item requires work: The ACH entry cannot complete normal processing until the FROZEN_ACCOUNT condition is resolved and the operator decides whether to post/release, return, repair, send to unposted, or escalate.
Source Item
Entry DirectionDEBITThe operator must know whether this entry is a debit or credit before choosing a return or release action.
Exception ReferenceACH-EX-SIM-002
Exception Type CodeFROZEN_ACCOUNT
Exception StatusOPEN
Priority CodeHIGH
Opened At2026-09-08 08:01:00
Due At2026-09-08 10:00:00
Assigned Employee Id—
Materiality Amount650.0000
Resolution Code—
Trace NumberSIMTRACE-000004
Amount650.0000
Account Id200052
Entry Status CodeEXCEPTION
Duplicate Entry FlagFalse
Invalid Account FlagFalse
Work History
No UAT actions recorded yet. Start working the item from the action panel.
HROnline Banking