LABSynthetic Banking Operations Environment — training, UAT, process design, and portfolio demonstration only. Not a real bank. No real customer data.
AB
APPEL BANK
Operations Lab · Enterprise Simulation
LOCAL_SYNTHETIC_LABEVP_COO
UAT Operational Workspace

ACH Work Item

ACH-EX-SIM-007 Status: NEW Owner: Unassigned ACH UNKNOWN ACTIVE UAT ITEM

What Happened / Why You Are Working It

Operational context
A unknown ACH entry for $0.00 on account No account linked is in exception processing for DUPLICATE_FILE.
ACH trace—
DirectionUNKNOWN
Amount$0.00
AccountNo account linked
Entry statusOPEN
Duplicate flag0
Invalid account flag0
Due2026-09-08 13:30:00
Why this item requires work: The ACH entry cannot complete normal processing until the DUPLICATE_FILE condition is resolved and the operator decides whether to post/release, return, repair, send to unposted, or escalate.
Source Item
Entry DirectionUNKNOWNThe operator must know whether this entry is a debit or credit before choosing a return or release action.
Exception ReferenceACH-EX-SIM-007
Exception Type CodeDUPLICATE_FILE
Exception StatusOPEN
Priority CodeURGENT
Opened At2026-09-08 13:01:00
Due At2026-09-08 13:30:00
Assigned Employee Id—
Materiality Amount—
Resolution Code—
Trace Number—
Amount—
Account Id—
Entry Status Code—
Duplicate Entry Flag—
Invalid Account Flag—
Work History
No UAT actions recorded yet. Start working the item from the action panel.
HROnline Banking